Feature Focus

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Apr 25, 2024

The Power of Continuous Feedback

by Melissa Krut

What if you could receive ongoing feedback without any effort? Okay, maybe a little effort up front, but more like a set-it-and-forget-it kind of deal… We’ve got you covered! Were you able to join our recent session Learn More: The Power of Continuous Feedback? Start there, then check out the tips below! All the feedback, all the time Let’s be clear: Sometimes you do need to reach out directly for feedback. You might send email or SMS invitations, make a phone call, or even (gasp!) meet with someone in person. There’s nothing wrong with this — we love the omnichannel approach to feedback collection! But how many channels are you really using? Continuous feedback is different from many other methods in that you can set up the channel and the feedback just keeps coming in. Magic, right? Here we’ll cover a few options for continuous feedback collection. Website Feedback Survey Pop-Up Survey Email Signature QR Codes Pulse Check Continuous feedback method 1: Website feedback survey What is it? A website feedback survey can be added to your website as a small icon that encourages visitors to share feedback. Once they click the icon or tab, the survey pops up and collects their comments. Why would I do that? If you’ve got a website, you know that it needs to be in great shape around the clock. If visitors encounter technical issues like broken links or check-out problems, you need to know right away. A website feedback survey enables visitors to […]

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